Privacy Policy

This Privacy Policy describes our privacy practices at GrinGO, LLC, including the website located at http://www.gringoapp.com and the GrinGO mobile application, and the related services, applications, and websites owned or operated by us (collectively, the "Service"). This Privacy Policy should be read along with our Terms of Service.
What Information We Collect To provide the GrinGO Products, we must process information about you. The types of information we collect depend on how you use our Products. That information we collect falls under two general categories: personal data and non-personal data. Personal data consists of any information which can be linked to you as an individual, whereas non-personal data consists of aggregate information or any other information that cannot be linked to you as an individual. This Privacy Policy describes how your personal and non-personal data are collected by us, and how we use such information. Please note that we store all information we collect on servers located in the United States.
Log Files Any time you access the Service, our servers automatically gather information from your browser or device. This information includes your IP addresses and browser type (if you are using a browser), device ID, location (if you have enabled this feature), Internet service provider (ISP) or wireless service provider, referring/exit pages, platform type, date/time stamp, and number of clicks. We may use this information to analyze trends, administer and improve the Service, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. Except as set forth in this Privacy Policy, we do not share this information externally. Cookies We use "cookies" to keep track of some types of information while you are visiting our website or using the Service. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our Service. If your browser rejects cookies from the Service, then the Service will not function properly with your browser, and we are not responsible for any resulting loss of functionality in the Service. Service Analytics We use third-party analytics service providers ("Analytics Providers"), such as Google, Mixpanel, and Flurry, to help us analyze how users use the Service. We may change the Analytics Providers that we use from time to time. The information generated by your browser or device about your use of the Service will be transmitted to and stored by the Analytics Provider(s) on servers in the United States. The Analytics Providers will use this information for the purpose of evaluating users’ use of the Service, compiling reports on website or mobile activity for our use and providing other services relating to Service activity and Internet usage. The Analytics Providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the Analytics Providers’ behalf. By using the Service, you consent to the processing of data about you by the Analytics Provider in the manner and for the purposes set out above. Location Information If you enable location-based services by the Service and your mobile device, the Service may collect data about your geographic location. Such location data may include, for example, geographic coordinates or other data used to determine your location (using GPS, IP address, Wi-Fi, or other technology to determine the location of your device), the time when such data is collected, and an identifier that we may use to correlate such data to you (collectively, the “Location Data”). The Location Data may be collected, stored, and processed by us and/or by our third-party location licensors or service providers. We may use the Location Data to analyze usage of the Service, to improve the Service, and to provide the Service to you (e.g., by providing you with location-based recommendations of places we think you might want to visit through the Service when you are exploring a new city). For example, if you use the telehealth feature released in Q2 of 2019 or the green angel service platform we will introduce in Q3 of 2019, those operated by the location data transmitted by your mobile device so that the physicial or service responder can service you effectively based on who is located closest to you. However, it is important to note that: . . (a) We will not share Location Data with anyone other than our licensors or service providers who provide the location services for the Service. . . (b) If any such third-party licensor or service provider collects, stores, or processes any Location Data for the Service, we contractually require that they not use the Location Data for their own purposes (other than analyzing and improving their location products and services) or share this data with anyone but us (other than aggregated, anonymized data that does not identify any individuals). . . (c) You may enable or disable location services at any time using the settings in the app and/or your device’s operating system. Web Beacons "Web beacons" (also known as "clear gifs" and "pixel tags") are small transparent graphic images that are often used in conjunction with cookies in order to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers. Information About You When you register for the Service, we collect a variety of information about you to complete your online profile. Except as otherwise stated in this Privacy Policy, we do not disclose your personal data to other users of the Service. If you choose to connect your GrinGO app account with Facebook or any other service, we will receive and retain basic account registration data you provide to that service, such as name, email address, user ID and profile page URL. We may also receive and display content relevant to your use of the Service from activity feeds or other information from Facebook and other linked services, including the contents of your "Wall," status updates, comments, photos and location "check-ins" to the extent you grant us access to such information from those services. E-mail We require an email address from you when you register for the Service. We use your email both for transactional purposes (e.g., activity updates such as notices that another user is now following you on the Service) and for promotional purposes (e.g., newsletters, new product offerings, event notifications, special third-party offers). Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us, please see the section below labeled "Choice/Opt-Out". We reserve the right to send you certain communications, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. We may also contact you by text message (including to any wireless number you may provide to us) solely in connection with the Service. If you would rather not receive text messages from us, you may ask to be removed from our contact list if you receive a call or text message from us. We fully comply with the requirements of the U.S. CAN-SPAM Act. Demographic Data Demographic data is also collected by the Service. We use this data to tailor our visitors' experience, showing them content that we think they might be interested in, and displaying the content according to their preferences. Some of this information may be shared with advertisers on a non-personally identifiable basis. Online Survey Data We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of the Service. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. Disclosure of Your Information to Third Parties Disclosure Authorized or Required By Law. You acknowledge and agree that we may disclose information you provide if: . . (a) we believe in good faith that we are authorized or required to do so by law, including to respond to requests or orders relating to law enforcement, national security, or any legal process; or . . (b) you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information; or . . (c) we believe that disclosure is reasonably necessary or appropriate to protect or defend the rights or property of us or a third party or to protect someone's health or safety. Disclosure to Trusted Third Parties By Us. We will only share your information with third parties in the ways defined in this Privacy Policy. For example, when you access a page on our website, a cookie may be automatically set by us or by our service providers to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests. We may share and/or make available your publicly accessible personal data such as your name, profile picture, reviews, traveller photos and posts to carefully selected third parties with whom we have a contractual relationship. We may share your personal data with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer support agents or technology infrastructure providers (such as a provider of location services, as described above) may need access to your information to perform services for you. We require that your information be treated as private and confidential by such service providers and not be used for any other purpose than we authorize. In addition, from time to time, we may share certain personal data (such as email or mailing address) about our user base with carefully selected third parties, so they can offer goods and services that we believe may be of interest to our users. If you do not wish to receive offers from our trusted partners, you can change your email preferences at any time by following the steps outlined in the "Choice/Opt-Out" section below. We may also share and/or transfer your personal data to our group companies. Information Transferred As a Result of Sale of Business. In the event that we are acquired by another company, your personal data may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your personal data is collected or used. Third-Party Advertising We may use third-party advertising agencies or other service providers to serve ads on the Service on our behalf or on behalf of third-party advertisers (e.g., retailers of goods or services). These companies may employ cookies and web beacons to measure advertising effectiveness. If you click on a link to a third-party website or service, then the third party’s website or service would be subject to that third party’s privacy policy and terms of use. Data Stored in the US We are based in the United States. The information collected in connection with the Service (including personal data) is stored and processed in the United States. If you reside outside the United States, in accessing or using the Service, you consent to the collection, transfer, use, storage and disclosure of your information in the United States, as described in this Privacy Policy and as governed by United States Law. Users may not access, use, or register for the Service if prohibited by law in their country of residence. Security We have security measures in place that are designed to protect against the loss, misuse and alteration of the information stored in our database. We will exercise reasonable care in providing secure transmission of information between your computer or mobile device and our servers. However, no information transmitted over the Internet can be guaranteed 100% secure, so we cannot ensure or warrant the security of any information transmitted to us over the Internet and accept no liability for any unintentional interception or misuse. Links to Other Sites If you click on a link in our Service to a third party’s site or service, your visit to any such third-party site or service would be subject to the privacy policy and terms of such third-party site or service. We are not responsible for the privacy practices or the content of such third-party sites or services or of any third-party advertisers. Choice/Opt-Out You may use the following options for removing your information from our email mailing list if you wish to opt out of receiving promotional emails and newsletters. . Click on the "unsubscribe" link on the bottom of the email; In addition, some of the third-party advertising agencies who advertise on the Service may be members of the Network Advertising Initiative, which offers you the option to opt out of ad targeting from its member agencies by following the procedures listed at Networkadvertising.org. Updating or Removing Your Information We acknowledge the individual’s right to access his or her personal data. The Service allows you to update or remove that information by editing or deleting the content. Contacting Us If you have any questions about this Privacy Policy, the practices of our Service, or your dealings with us, you can contact us at: Site Administrator GrinGO, LLC Inquiry@gringoapp.com (602) 596.2341 Acceptance of Privacy Policy Your use of any of our Services is subject to this Privacy Policy and our Terms of Use. BY USING ANY PORTION OF OUR SERVICE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE TERMS OF USE. Changes Any information that is collected is subject to the privacy policy in effect at the time such information is collected. We may, however, modify and revise our privacy policy from time-to-time. If we make any material changes to this Privacy Policy, we will notify you of such changes by posting them on the Service or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use the Service after those changes become effective, you are agreeing to be bound by the revised policy. Effective Date This privacy statement was last revised on February 12th, 2019